Welcome to Sydney Clean Group! Your privacy is important to us, and we are committed to safeguarding your personal information when you visit and interact with our website, https://www.clean-group.com.au/. This Privacy Policy outlines how we collect, use, and protect your information. By accessing and using our site, you consent to the practices described in this policy. Throughout this document, the terms "we," "our," and "us" refer to Sydney Clean Group.
By continuing to use our website, you acknowledge that you have read and accepted this Privacy Policy, which is an integral part of our Terms and Conditions. We reserve the right to update or modify this policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy regularly to stay informed about how we manage your personal information and any updates we may implement.
We collect personal information directly from you when you engage with our website. This typically occurs in the following scenarios:
Requesting Services or Information: When you inquire about our cleaning services or request additional information through our contact forms, we gather relevant details to respond appropriately.
Subscribing to Our Newsletter: If you choose to sign up for our newsletter, updates, or special offers, we collect your contact information to keep you informed.
Completing Surveys or Forms: Participation in surveys or other forms on our website helps us enhance our services and understand user preferences.
The personal information we collect may include:
We gather this information to enhance your experience, fulfill your requests, and improve the overall functionality of our website.
The personal information we collect is utilized for various purposes, including but not limited to:
Providing Services: Your details help us schedule cleaning services, send estimates, and communicate service-related updates.
Communication: We may respond to your inquiries or requests via phone, email, or other contact methods you provide.
Service Improvement: Your feedback and browsing behavior assist us in refining our services and enhancing user experience.
Marketing and Promotions: With your explicit consent, we may use your contact information to send newsletters, promotional offers, or service updates. You can opt out of these communications at any time by following the unsubscribe instructions provided in our emails.
In some cases, your information may be used for secondary purposes directly related to the original reason for collection, unless specified otherwise.
We may disclose your personal information under the following circumstances:
With Your Consent: We will always obtain your explicit consent before sharing your information with third parties for any purposes beyond our services.
Service Providers: To fulfill our services, we may share your information with trusted third-party service providers, such as payment processors or contractors. These third parties are contractually obligated to protect your personal information and are prohibited from using it for any purpose other than delivering the agreed-upon services.
Legal Obligations: We may disclose your information when required by law or if necessary to protect our legal rights, property, or the safety of our users or the general public.
At Sydney Clean Group, we prioritize the security of your personal information. To protect your data, we have implemented several security measures, including:
Encryption: We utilize encryption technologies to secure your data during transmission, ensuring that it remains confidential.
Secure Servers: Our servers are equipped with industry-standard protections to safeguard your information from unauthorized access.
Regular Updates: We routinely update our systems to address potential vulnerabilities and enhance security.
While we take every reasonable precaution, no method of transmitting data over the internet or electronic storage is completely secure. Nonetheless, we are committed to taking all necessary steps to ensure the protection of your personal information once it is in our possession.
Our website employs cookies to improve your browsing experience. Cookies are small text files stored on your device that help us deliver a more personalized and efficient experience. Through cookies, we can:
Track and Analyze Website Usage: Gain insights into how users interact with our website to optimize performance.
Provide Tailored Content: Customize your experience based on your preferences and interests.
Store Your Preferences: Remember your preferences for future visits to enhance user convenience.
You can adjust your browser settings to control or disable cookies. However, please note that this may limit certain features and functionalities of our website.
We are dedicated to keeping your personal information accurate and up to date. If you believe any of the information we hold is incorrect or outdated, please contact us to request a correction. We will promptly update your details upon request.
Our website may contain links to third-party websites. We do not control the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any other websites you visit through links on our site to understand their practices.
Your privacy is important to us, and we are committed to addressing any concerns you may have. If you have any questions regarding this Privacy Policy or how your information is managed, please reach out to us. We strive to resolve your inquiries transparently and efficiently.
For further information on privacy protection in Australia, you may also visit the Australian Federal Privacy Commissioner’s website.
If you have any questions or require assistance, please feel free to contact us:
We are committed to protecting your privacy and ensuring a safe, secure experience with Sydney Clean Group. Thank you for trusting us with your cleaning needs!